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Epic Refuel: How Health Systems Can Modernize Their Epic Environments Without Starting Over

As organizations grow and healthcare technology evolves, it is essential for IT environments to evolve as well. Over time, Epic can become highly tailored to past needs or aligned to versions of Epic that no longer reflect the EHR’s full potential. This is where Epic Refuel comes in, not as a replacement, but as a…
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The Complete EHR Go-Live Readiness Checklist (Free Download)

EHR Go-Live Readiness Checklist: Steps for a Successful Activation Backed by CSI’s Proven Activation Methodology A successful EHR go-live requires careful planning, clear communication, and the right support at every step. This checklist is your essential guide, backed by CSI’s proprietary tools and experience supporting over 360+ EHR go-lives, including two of the largest Epic…
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Healthcare IT and EHR Trends to Watch in 2026: What Healthcare Leaders Need to Know

In 2026, healthcare organizations are entering a pivotal new phase in the evolution of the Electronic Health Record. What was once viewed as a system of record is rapidly becoming the operational core of the enterprise where artificial intelligence, clinical efficiency, workforce sustainability, and operational performance intersect. Modernization must be treated as an ongoing discipline…
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Is This The End of the In-Person Interview?
During this pandemic shutdown, we’ve seen the rise of virtual services. Companies that never thought they’d be able to manage a remote workforce suddenly found a way. Restaurants and retailers who weren’t set up for online orders and delivery made the transition within days. Doctors embraced telemedicine overnight. Good. Now it’s time to overhaul the way we hire talent, starting with the in-person interview. The Pros…
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A Message of Solidarity
Reflecting on the tragic events of this past week, and the countless injustices that precede them, our guiding principles take on new meaning. At CSI, we are committed to taking responsibility for our actions, contributing to the wellbeing of our community, and promoting businesses that contribute positively to society. Now more than ever, we must…
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Returning to the Office? 4 Essential Steps to Reopening Your Office Doors
After two months of working from home, many companies are beginning to plan for employees’ return back to work. Notice we didn’t say “returning to normal operations,” because that may be a different concept altogether. Here is some advice for management as you get ready to reassemble your team. Communicate clearly and often. We learned…
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Up your Virtual Interview Game
The pandemic changed the way companies do business, both before and after you’re hired. Ninety percent of companies report they’ve switched to virtual interviews, and most will probably keep them as part of their process. Here’s how to make sure you pass your screen test. Choose your space for your virtual interview carefully. Check that…
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The cost of a bad hire? More than you think.
It’s much easier to track the impact of the stars you hire. New business, happy customers, improved teamwork, more revenue. When you make a good hiring decision, everything gets a little better. But the hires that don’t work out are costly. How costly, no one really knows, because their impact on your business stays off…
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Pies for School Supplies
Giving back is easy as pie. Last year, we hosted a school supply drive and collected more than 3,000 school supplies for Sadie T. Tillis Elementary School students and teachers. This year was a little different… and a lot more uncertain. But one thing hadn’t changed: the need for school supplies. So we ditched the…

