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Epic Refuel: How Health Systems Can Modernize Their Epic Environments Without Starting Over

As organizations grow and healthcare technology evolves, it is essential for IT environments to evolve as well. Over time, Epic can become highly tailored to past needs or aligned to versions of Epic that no longer reflect the EHR’s full potential. This is where Epic Refuel comes in, not as a replacement, but as a…
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The Complete EHR Go-Live Readiness Checklist (Free Download)

EHR Go-Live Readiness Checklist: Steps for a Successful Activation Backed by CSI’s Proven Activation Methodology A successful EHR go-live requires careful planning, clear communication, and the right support at every step. This checklist is your essential guide, backed by CSI’s proprietary tools and experience supporting over 360+ EHR go-lives, including two of the largest Epic…
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Healthcare IT and EHR Trends to Watch in 2026: What Healthcare Leaders Need to Know

In 2026, healthcare organizations are entering a pivotal new phase in the evolution of the Electronic Health Record. What was once viewed as a system of record is rapidly becoming the operational core of the enterprise where artificial intelligence, clinical efficiency, workforce sustainability, and operational performance intersect. Modernization must be treated as an ongoing discipline…
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Strategic Collaboration Drives Seamless Go-Live for Major Health System
JACKSONVILLE, Fla. August 19, 2025 — CSI recently completed a successful Epic go-live in partnership with a medium sized health system in the United States. This engagement brought together CSI’s Training and Activation teams to deliver fully integrated support across the organization’s enterprise-wide implementation. The engagement began in late November 2024 with the deployment of…
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Clinical Chart Abstraction 101: The Foundations of Successful Clinical Chart Abstraction
When a healthcare organization transitions to a new Electronic Health Record (EHR) system, every detail matters but especially clinical chart abstraction. What is Clinical Chart Abstraction? Clinical chart abstraction is the process of identifying, reviewing, and transferring essential patient information such as allergies, medications, immunizations, problem lists, and medical histories from legacy medical records into…
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EHR Go-Live Jargon Decoded: Your Go-To Guide to Key Terms
Whether you’re a clinical leader, IT director, or executive sponsor, preparing for an EHR Go-Live often comes with a steep learning curve, and much of that curve is language. Implementation teams toss around unfamiliar terms, acronyms, and workflows that can make even the most experienced professionals feel like they are learning a new dialect. Suddenly,…
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Who is CSI Companies?
When people ask, “Who is CSI Companies?” or “What does CSI Companies do?” the answer is more than a list of services. Our story is one of growth, transformation, and a commitment to helping organizations thrive through advisory services, staffing solutions, and managed services. Here’s how CSI Companies became the trusted partner we are today. …
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Key Components of a Successful Outpatient CDI Program
As prolific changes happen across the healthcare revenue cycle, many organizations and providers are recognizing the benefits of clinical documentation integrity (CDI). Recent changes in reimbursement methodologies such as HCCs and quality of care measures have led to an increased focus on outpatient CDI. Usually, outpatient CDI includes reviewing encounters in: Emergency Department (ED) Acute…
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Success Story: Delivering the Largest Logistical Training Program in CSI History
SUCCESS STORY Delivering the Largest Logistical Training Program in CSI History The Challenge A long-standing healthcare partner came to CSI with their most ambitious training request yet, simultaneous Epic training across rural Iowa during the dead of winter. Snowstorms, limited travel options, scarce hotel rooms, and training space shortages were just the beginning. The client…

