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Three Factors that Determine Potential
Finding the next generation of leadership is the primary job of current leaders, and it’s one of the most challenging tasks they must tackle. Many larger organizations have a pipeline of talented, high-potential candidates they have assessed, mentored, and provided opportunities for. These future leaders are known quantities, at least within the context of the…
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Fintech Case Study: Strategic Planning for an Investment in IT
Case Study How CSI helped a leading Fintech organization maximize their workflow and performance. Case Study How CSI helped a leading Fintech organization maximize their workflow and performance. Case Study How CSI helped a leading Fintech organization maximize their workflow and performance. OVERVIEW Did you know that 86% of customers claim their experiences are just as…
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Sunday Blues
What’s your favorite night of the week? Chances are it’s not Sunday. Most people, even those who like their jobs, hate Sunday night, otherwise known as the official end of the weekend. According to a 2018 LinkedIn survey, 80 percent of professionals say they experience sadness on Sunday night, often triggered by a rush of hormones associated with…
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Doing What You Love Matters
If you found your dream job on the first go around, you should probably play the lottery. On average, American workers hold 12 different jobs throughout their lifetime. This number grows as workers search for a more lucrative salary, better flexibility and benefits, suitability, and most importantly—passion. Over half of the U.S adults who quit…
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I Heard You (Better) the First Time
Here’s a fact that explains so much in the world: information we hear first, about almost any subject, is incredibly hard to shake, even if we find out later it was wrong or needs revision. Charlie Warzel, a writer for The Atlantic, quotes research scientist Mike Caulfield, calling first information “sticky.” Psychologists call this…
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Converting PTO to other Benefits
U.S. workers famously don’t take all their paid time off. According to annual studies by the U.S. Travel Association, the American workforce forfeits 246 million earned vacation days annually in what amounts to a $65.5 billion gift to employers every year. Now add in a global pandemic that scrambled everyone’s work schedules for two years…
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The Eisenhower Matrix
Executive coach Lara Hogan uses a timeless approach to doing what’s most important to help clients cope when they feel overwhelmed at work. Covey’s Urgent/Important grid from The Seven Habits of Highly Successful People is one of the most valuable ways to think about your day and workload. Here’s how it labels activities to see…
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Hope is Not a Strategy: Let Go of your Tiara Syndrome
We’ve seen it many times but didn’t know there was a name for it. You’ve seen it too: the good employee, often (but not always) a woman, who toils away in obscurity. She keeps her head down never says no to an assignment or overtime or more work piled on. She does an excellent job,…
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Microlearning: The training Trend to Watch in 2022
Social platform Tik Tok is forecasted to reach 755 million users in 2022. If you’re a corporate trainer, you should be paying attention. Not necessarily to the cute cat and baby videos or the tween dance moves, but to the trend itself. Tik Tok launched Alex Zhu and Luyu Yang in Shanghai, China in 2014.…
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How to Prevent Burnout in Remote Employees
How to Defeat Work-from-Home Burnout and Zoom Fatigue (trainingmag.com) Almost two years into the global pandemic, burnout is having a moment. We all thought we’d be back to normal by now, but we’re facing another surge that may keep us consigned to working from home and a severe case of Zoom Fatigue (for which there…

