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Success Story- Epic EHR Training at Scale: How CSI Prepared 16,500+ End Users in 59 Days
SUCCESS STORY Epic EHR Training at Scale: How CSI Prepared 16,500+ End Users in 59 Days In just 59 days, CSI Companies’ Epic EHR training teams supported more than 16,500 end users across multiple health systems. This result reflects not just the scale of our capabilities, but the operational urgency our clients bring to every engagement. From January 1…
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Case Study: How CSI Companies Accelerated Epic EHR Provider Adoption at Memorial Hermann
CASE STUDY How CSI Companies Accelerated Epic EHR Provider Adoption at Memorial Hermann The Background Memorial Hermann’s Large-Scale Epic EHR Implementation Memorial Hermann Health System, one of the largest not-for-profit health systems in Southeast Texas, embarked on a large-scale Epic EHR implementation spanning thousands of providers across its hospitals, specialty clinics, and ambulatory facilities. Like…
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Epic Refuel: How Health Systems Can Modernize Their Epic Environments Without Starting Over
As organizations grow and healthcare technology evolves, it is essential for IT environments to evolve as well. Over time, Epic can become highly tailored to past needs or aligned to versions of Epic that no longer reflect the EHR’s full potential. This is where Epic Refuel comes in, not as a replacement, but as a…
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Why Set Goals for 2026?
Why Set Goals for 2026? As the New Year approaches, many of us look back on where we’ve been and start imagining where we want to go next. Setting goals isn’t just about writing a checklist for the year; it’s about defining who you want to become and intentionally shaping the life you want to…
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The Truth About EHR Training: How Common Misconceptions Contribute to Provider Burnout
When healthcare leaders think about EHR training, they often picture a classroom, a few manuals, and a trainer walking clinicians through button clicks. That outdated model no longer meets the complexity of today’s workflows or the urgency of addressing provider burnout. According to KLAS Research, clinician turnover costs health systems anywhere from $56,000 for nurses…
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Why Smarter EHR Training is One of the Most Effective Strategies for Reducing Provider Burnout
Clinician burnout isn’t just a wellness issue; it’s an operational and financial one. When providers leave due to frustration with technology or inefficient workflows, the impact extends far beyond morale. Burnout disrupts revenue, strains patient care, and destabilizes entire care teams. Amid the many pressures health systems can’t control, one lever consistently delivers measurable results: better, more innovative EHR training. Research indicates that employee turnover is extremely costly. According to KLAS,…
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Post-Go-Live EHR Training: How Workflow-Based Optimization Reduces Provider Burnout
Why Provider Burnout Often Increases After EHR Go-Live The period immediately following an EHR go-live is one of the most critical yet one of the most misunderstood phases of an implementation. While leadership teams often anticipate a temporary learning curve, many are surprised when provider burnout intensifies in the weeks and months after launch. Productivity dips, documentation takes longer, inbox management becomes overwhelming, and…
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CSI Companies Named 2026 Best in KLAS for Technical Services for Second Consecutive Year
Jacksonville, FL, February 4, 2026 – CSI Companies announced today that it has been named 2026 Best in KLAS for Technical Services by KLAS Research, marking the second consecutive year the company has earned this recognition in the Best in KLAS: Software and Services Annual Report. The Best in KLAS designation for Technical Services recognizes…
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Epic Refuel Explained: Returning to a Strong Foundation for Long-Term EHR Success
Reimagining Your Epic System to Support Clinical, Operational, and Revenue Cycle Success Imagine an Epic system that runs smoother than ever. Clinicians chart more efficiently, patients receive seamless care, reporting enables, more intelligent decisions, and revenue cycle functions require less labor. That’s the promise of an Refuel project when it’s done right. For health systems balancing innovation and stability, Refuel is a holistic method to reset, realign, and realize greater value from their EHR investment. It’s about transforming what’s already in place into something more efficient, innovative, and sustainable. What…