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Success Story: Epic Beaker Implementation and Change Management
SUCCESS STORY Beaker Implementation and Change Management Background & Challenge When a large health system embarked on implementing Epic’s Beaker Module, leadership knew success would require more than a strong technical build. The rollout affected not only laboratory staff, but also nurses, physicians, and phlebotomists who relied on accurate ordering and collection workflows. Ensuring these…
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Success Story: Delivering the Largest Logistical Training Program in CSI History
SUCCESS STORY Delivering the Largest Logistical Training Program in CSI History The Challenge A long-standing healthcare partner came to CSI with their most ambitious training request yet, simultaneous Epic training across rural Iowa during the dead of winter. Snowstorms, limited travel options, scarce hotel rooms, and training space shortages were just the beginning. The client…
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Key Components of a Successful Outpatient CDI Program
As prolific changes happen across the healthcare revenue cycle, many organizations and providers are recognizing the benefits of clinical documentation integrity (CDI). Recent changes in reimbursement methodologies such as HCCs and quality of care measures have led to an increased focus on outpatient CDI. Usually, outpatient CDI includes reviewing encounters in: Emergency Department (ED) Acute…
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Strategic Collaboration Drives Seamless Go-Live for Major Health System
JACKSONVILLE, Fla. August 19, 2025 — CSI recently completed a successful Epic go-live in partnership with a medium sized health system in the United States. This engagement brought together CSI’s Training and Activation teams to deliver fully integrated support across the organization’s enterprise-wide implementation. The engagement began in late November 2024 with the deployment of…
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Clinical Chart Abstraction 101: The Foundations of Successful Clinical Chart Abstraction
When a healthcare organization transitions to a new Electronic Health Record (EHR) system, every detail matters but especially clinical chart abstraction. What is Clinical Chart Abstraction? Clinical chart abstraction is the process of identifying, reviewing, and transferring essential patient information such as allergies, medications, immunizations, problem lists, and medical histories from legacy medical records into…
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EHR Go-Live Jargon Decoded: Your Go-To Guide to Key Terms
Whether you’re a clinical leader, IT director, or executive sponsor, preparing for an EHR Go-Live often comes with a steep learning curve, and much of that curve is language. Implementation teams toss around unfamiliar terms, acronyms, and workflows that can make even the most experienced professionals feel like they are learning a new dialect. Suddenly,…
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Who is CSI Companies?
When people ask, “Who is CSI Companies?” or “What does CSI Companies do?” the answer is more than a list of services. Our story is one of growth, transformation, and a commitment to helping organizations thrive through advisory services, staffing solutions, and managed services. Here’s how CSI Companies became the trusted partner we are today. …
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Key Components of a Successful Outpatient CDI Program
As prolific changes happen across the healthcare revenue cycle, many organizations and providers are recognizing the benefits of clinical documentation integrity (CDI). Recent changes in reimbursement methodologies such as HCCs and quality of care measures have led to an increased focus on outpatient CDI. Usually, outpatient CDI includes reviewing encounters in: Emergency Department (ED) Acute…
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Success Story: Delivering the Largest Logistical Training Program in CSI History
SUCCESS STORY Delivering the Largest Logistical Training Program in CSI History The Challenge A long-standing healthcare partner came to CSI with their most ambitious training request yet, simultaneous Epic training across rural Iowa during the dead of winter. Snowstorms, limited travel options, scarce hotel rooms, and training space shortages were just the beginning. The client…