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Epic Refuel: How Health Systems Can Modernize Their Epic Environments Without Starting Over

As organizations grow and healthcare technology evolves, it is essential for IT environments to evolve as well. Over time, Epic can become highly tailored to past needs or aligned to versions of Epic that no longer reflect the EHR’s full potential. This is where Epic Refuel comes in, not as a replacement, but as a…
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The Complete EHR Go-Live Readiness Checklist (Free Download)

EHR Go-Live Readiness Checklist: Steps for a Successful Activation Backed by CSI’s Proven Activation Methodology A successful EHR go-live requires careful planning, clear communication, and the right support at every step. This checklist is your essential guide, backed by CSI’s proprietary tools and experience supporting over 360+ EHR go-lives, including two of the largest Epic…
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Healthcare IT and EHR Trends to Watch in 2026: What Healthcare Leaders Need to Know

In 2026, healthcare organizations are entering a pivotal new phase in the evolution of the Electronic Health Record. What was once viewed as a system of record is rapidly becoming the operational core of the enterprise where artificial intelligence, clinical efficiency, workforce sustainability, and operational performance intersect. Modernization must be treated as an ongoing discipline…
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Celebrating 30 Years with CEO Chris Flakus
In the latest Not Your Average Co. podcast episode, host Anjelica Jones chats with CEO Chris Flakus in a reflective and engaging discussion about CSI’s 30-year journey, exploring how the company evolved from a humble startup to an industry leader. Throughout the conversation, Chris shares stories that reveal the heart and soul of CSI—a company…
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Honoring the International Day of Persons with Disabilities: A Celebration of Inclusion and Equality
Every year on December 3rd, the world comes together to recognize the International Day of Persons with Disabilities (IDPD). Established by the United Nations in 1992, this day highlights the value of inclusivity. It reminds us of the importance of breaking down barriers for the 1 billion people worldwide who live with disabilities. It is…
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EHR Super User Programs for Lasting Post-Go-Live Success
Why Peer-to-Peer Training Drives better EHR Adoption Peer-to-peer learning is an age-old recipe for successful adoption from end users whose day-to- day is being impacted by a new process, new technology, or in our case…a new Electronic Health Record (EHR). Both the teacher and the student truly gain from the exchange as they are aware…
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Celebrating the Holidays: Christmas, Hanukkah, and Kwanzaa
The holiday season is a magical time of year, bringing together diverse traditions and celebrations that reflect the beauty of cultural and spiritual diversity. While every family and community has unique ways of marking the season, three holidays stand out for their rich history and significance: Christmas, Hanukkah, and Kwanzaa. Let’s explore the traditions, values,…
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2025 Healthcare Trends: What Organizations Need to Know
As we approach 2025, the healthcare industry stands at a pivotal moment of innovation with new challenges and huge opportunities. From advancing technology to shifting workforce dynamics, healthcare organizations are navigating an evolving landscape that demands adaptability and forward-thinking strategies. Let’s discuss a few trends that are shaping the future and how your organization can…
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A Fresh Start: Why We Make New Year’s Resolutions and How to Set Goals You Can Achieve in 2025
As the calendar flips to a brand-new year, there’s an undeniable sense of new possibilities. New Year’s Day is more than just a date; it symbolizes new chapters and fresh starts. It’s when we allow ourselves to dream big, set intentions, and commit to making the most of the year ahead. But why do we…

