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Why most Technical Dress Rehearsals Miss the Mark and How to Get it Right.
The Hidden Risks in Electronic Health Record Go-Live Launching a new Electronic Health Records (EHR) system is one of the most complex and high-stakes initiatives a healthcare organization can take on. A smooth go-live can accelerate clinician adoption, improve patient care, and protect financial performance. When things go wrong, the consequences ripple across the organization:…
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Success Story: Delivering the Largest Logistical Training Program in CSI History
SUCCESS STORY Delivering the Largest Logistical Training Program in CSI History The Challenge A long-standing healthcare partner came to CSI with their most ambitious training request yet, simultaneous Epic training across rural Iowa during the dead of winter. Snowstorms, limited travel options, scarce hotel rooms, and training space shortages were just the beginning. The client…
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Key Components of a Successful Outpatient CDI Program
As prolific changes happen across the healthcare revenue cycle, many organizations and providers are recognizing the benefits of clinical documentation integrity (CDI). Recent changes in reimbursement methodologies such as HCCs and quality of care measures have led to an increased focus on outpatient CDI. Usually, outpatient CDI includes reviewing encounters in: Emergency Department (ED) Acute…
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Minimum Wages Are On The Rise
We’re experiencing the lowest unemployment and tightest labor market in decades. Employers are finding it harder and harder to hire and retain quality workers. Companies are responding by raising starting wages, with many including Target, Costco, and Amazon, committing to a $15 an hour minimum wage by 2020. As retail wages rise, companies higher up…
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Avoid These Interviewing Mistakes
Even in this very tight labor market, candidates must do well in the interview process to be considered. And yes, that dreaded First Impression really does matter. The Journal of Occupational and Organizational Psychology spoke with 166 interviewers after they’d seen 691 students at a career fair. They asked how quickly the interviewers made decisions about…
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Dear Future Workforce
Read Lessons 1 and 2 here. Lesson Number Three: Stop looking for the “right” answer. There may be no right answer. Sometimes, there may be two or three right answers or good enough answers. There may be a couple of bad answers, but you might have to pick one anyway. Unlike on your Scantron test,…
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The Questions You Should Be Asking During An Interview [Part 3]
Paul Falcone is an HR consultant and author of 96 Great Interview Questions to Ask Before You Hire. He’s written the definitive guide to asking great questions and evaluating a candidate’s responses. He provides several questions that are best deployed at the beginning of an interview. He recommends going beyond the classic “Tell me about…
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The Inaugural CSI Gives Back Gala
Presenting The Inaugural CSI Gives Back Gala in Jacksonville Beach, Florida. This event allowed us to raise $20,000 for our beneficiaries: The Duval County Public Schools Clothing Closet and High School 9:12. The Clothing Closet is a free program run by Duval County Public School Social Workers that provides new uniforms for students. Uniforms are…
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Why Running a Household is Like Running a Business
“I actually look forward to coming to work so I can feel more calm and in control,” said one frazzled working mother of four girls. “No matter how crazy things get at work, it’s much easier than the crazy, exhausting road race my weekends have become.” Working parents do it all: they each have a…