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Why most Technical Dress Rehearsals Miss the Mark and How to Get it Right.
The Hidden Risks in Electronic Health Record Go-Live Launching a new Electronic Health Records (EHR) system is one of the most complex and high-stakes initiatives a healthcare organization can take on. A smooth go-live can accelerate clinician adoption, improve patient care, and protect financial performance. When things go wrong, the consequences ripple across the organization:…
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Success Story: Delivering the Largest Logistical Training Program in CSI History
SUCCESS STORY Delivering the Largest Logistical Training Program in CSI History The Challenge A long-standing healthcare partner came to CSI with their most ambitious training request yet, simultaneous Epic training across rural Iowa during the dead of winter. Snowstorms, limited travel options, scarce hotel rooms, and training space shortages were just the beginning. The client…
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Key Components of a Successful Outpatient CDI Program
As prolific changes happen across the healthcare revenue cycle, many organizations and providers are recognizing the benefits of clinical documentation integrity (CDI). Recent changes in reimbursement methodologies such as HCCs and quality of care measures have led to an increased focus on outpatient CDI. Usually, outpatient CDI includes reviewing encounters in: Emergency Department (ED) Acute…
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White Collar Apprenticeships
We don’t know how long the impact of the current global pandemic will last, but it has already dramatically changed the way we look at education and work. Many universities aren’t going back to in-person classes until 2021, and that has many students re-evaluating their education options. One option that might gain popularity is a…
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AI In Finance
A call comes in at 9:30 PM. It’s from your bank’s fraud department. “Sorry to bother you this late,” the agent says. “Did you just make a purchase at a restaurant in Dallas, Texas?” Since you’re sitting on your couch at home (which is not in Dallas), watching “The Walking Dead,” the answer is no.…
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Are you Rolling Out the Red Carpet for Hackers?
What’s more dangerous than a hacker with killer tech skills? A guy in a basement somewhere who knows your dog’s name and your wife’s birthday. Most malware and cyberattacks are internal jobs; experts say that 63 percent of data breaches come from internal sources. No matter how sophisticated your online security may be, people, it…
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Desk Yoga
And now for something completely different: exercises that will help you relieve your desk-weary back, shoulders and neck. Many of us spend hours at our workstations and often forget to take a break. Science tells us that we should take a 5-minute break every hour, and there are plenty of apps that offer to remind…
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ERP’s Fourth Era: Composable ERP
Our clients often ask for help selecting an ERP software platform. This is not surprising given that Enterprise Resource Planning (ERP) is no longer a choice for enterprises; it’s a necessity. ERP software, used primarily by HR, Finance and Supply Chain departments, has historically been implemented to produce business process efficiencies and centralize data. However,…
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Inclusive Recruiting
October is Disability Awareness Month, and it’s a good time for a refresher on inclusive recruiting and hiring practices. In a labor market that’s becoming more and more challenging, recruiters can’t afford to overlook any part of the talent pool. But the large number of candidates with disabilities has historically been underemployed, even in a…