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Why most Technical Dress Rehearsals Miss the Mark and How to Get it Right.
The Hidden Risks in Electronic Health Record Go-Live Launching a new Electronic Health Records (EHR) system is one of the most complex and high-stakes initiatives a healthcare organization can take on. A smooth go-live can accelerate clinician adoption, improve patient care, and protect financial performance. When things go wrong, the consequences ripple across the organization:…
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Success Story: Delivering the Largest Logistical Training Program in CSI History
SUCCESS STORY Delivering the Largest Logistical Training Program in CSI History The Challenge A long-standing healthcare partner came to CSI with their most ambitious training request yet, simultaneous Epic training across rural Iowa during the dead of winter. Snowstorms, limited travel options, scarce hotel rooms, and training space shortages were just the beginning. The client…
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Key Components of a Successful Outpatient CDI Program
As prolific changes happen across the healthcare revenue cycle, many organizations and providers are recognizing the benefits of clinical documentation integrity (CDI). Recent changes in reimbursement methodologies such as HCCs and quality of care measures have led to an increased focus on outpatient CDI. Usually, outpatient CDI includes reviewing encounters in: Emergency Department (ED) Acute…
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Why You Should Keep a Success Journal
Self-help author Robert Collier wrote, “Success is the sum of small efforts – repeated day in and day out.” Taking charge of your career means making a persuasive case for your promotability. Tracking your successes gives you information you can pull for performance reviews, to update accomplishments on our resume, and to prepare for interviews…
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You are Not Your Slide Deck: Rethinking Presentations
This is the year we’re rethinking almost everything about work, so it might be time to rethink how we define the term “presentation” as well. PowerPoint was invented in 1987 and acquired by Microsoft three months later. It’s been plaguing meetings ever since. So we’ve resigned ourselves to long, not-very-helpful slide decks longer than some…
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Don’t Make assumptions about generations
We all know the stereotypes by heart. The Gen Z “snowflakes” who grew up expecting participation trophies. The Boomers who have one foot out the door and think they know everything (except how to deal with new technology; they call in their grandkids for that.) By 2025, Millennials are projected to account for 75 percent…
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Martin Luther King Jr. Day
On January 17, 2022, the Dr. Martin Luther King, Jr. holiday will mark the 27th anniversary of the national day of service. This day was established to honor the life and legacy of Dr. King and to encourage all Americans to volunteer to improve their communities. Americans celebrated the first official Martin Luther King Day, which…
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How to Take Constructive Criticism Well
Most of us cringe when we hear someone say, “Can I offer you some constructive criticism?” We’re pretty sure nothing good follows the offer. Criticism has become a word that feels loaded with negative connotations, implying disapproval of faults, although criticism means analysis in art. If you can manage your reaction to criticism, you’ll be…
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Black History Month: Celebrating Black Pioneers in Health and Wellness
“Defining myself, as opposed to being defined by others, is one of the most difficult challenges I face.” —Carol Moseley-Braun, politician and lawyer Our nation started the tradition of Black History Month in February when Dr. Carter G. Woodson, the founder of the Association for the Study of African American Life and History, established Negro…