ServiceNow Managed Services

At CSI, we specialize in improving the operational efficiency of healthcare organizations. We enable seamless workflows, reduced costs, and improved patient outcomes through tailored ServiceNow Managed Services, advanced automation, and expert support.

Our Core Offerings

ServiceNow Managed Services:

  • Tailored implementation for healthcare IT
  • Personalized workflows and automation
  • Structured change management for smooth updates
  • Round-the-clock support and proactive incident management

AI & Machine Learning Solutions:

  • Predictive analytics for enhanced patient care
  • Automated claims processing and scheduling
  • Fraud detection and anomaly analysis

Data Services:

  • Real-time data pipeline automation
  • HIPAA-compliant storage and governance
  • Centralized dashboards for actionable insights

ServiceNow Managed Services:

  • Tailored implementation for healthcare IT
  • Personalized workflows and automation
  • Structured change management for smooth updates
  • Round-the-clock support and proactive incident management

AI & Machine Learning Solutions:

  • Predictive analytics for enhanced patient care

  • Automated claims processing and scheduling

  • Fraud detection and anomaly analysis

Data Services:

  • Real-time data pipeline automation

  • HIPAA-compliant storage and governance

  • Centralized dashboards for actionable insights

Why Choose CSI?

Group of young serious medical workers gathered to discuss chest x-ray of patient with suspected coronavirus

Customized ServiceNow solutions designed for your unique needs.

24/7 proactive monitoring, performance tuning, and regular health checks to maximize your ROI.

Streamlined workflows and automation to boost productivity and reduce downtime.

HIPAA-compliant practices and robust security measures to protect your data.

CSI Companies'
Proven Results

CSI Companies' Proven Results

Medical, doctor and nurse with tablet in clinic for healthcare research, surgery checklist or discu.

THE STATS

Satisfied Clients
and counting
0 +

Client Success Story​

Regional Health System

Challenge: Costly in-house team not handling inbound requests and inefficient workflows.

Solution: Implemented a hybrid support team focused on improving responses, clearing the vast and dated backlogs, and improving workflows.

Outcome:

  • Reduced incident resolution time by 60%.
  • Cleared backlog in less than 30-days.
  • Lowered IT operational costs by 35%.
  • Optimized Customer Service –Improved workflows.

Client Success Story​

Regional Health System

Challenge: Costly in-house team not handling inbound requests and inefficient workflows.

Solution: Implemented a hybrid support team focused on improving responses, clearing the vast and dated backlogs, and improving workflows.

Outcome:

  • Reduced incident resolution time by 60%.
  • Cleared backlog in less than 30-days.
  • Lowered IT operational costs by 35%.
  • Optimized Customer Service –Improved workflows.

Ready to Transform Your IT Operations?

Receive a complimentary IT systems assessment to unlock your organization’s full potential.

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