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Success Story- Epic EHR Training at Scale: How CSI Prepared 16,500+ End Users in 59 Days

SUCCESS STORY Epic EHR Training at Scale: How CSI Prepared 16,500+ End Users in 59 Days In just 59 days, CSI Companies’ Epic EHR training teams supported more than 16,500 end users across multiple health systems. This result reflects not just the scale of our capabilities, but the operational urgency our clients bring to every engagement. From January 1…
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Case Study: How CSI Companies Accelerated Epic EHR Provider Adoption at Memorial Hermann

CASE STUDY How CSI Companies Accelerated Epic EHR Provider Adoption at Memorial Hermann The Background Memorial Hermann’s Large-Scale Epic EHR Implementation Memorial Hermann Health System, one of the largest not-for-profit health systems in Southeast Texas, embarked on a large-scale Epic EHR implementation spanning thousands of providers across its hospitals, specialty clinics, and ambulatory facilities. Like…
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Epic Refuel: How Health Systems Can Modernize Their Epic Environments Without Starting Over

As organizations grow and healthcare technology evolves, it is essential for IT environments to evolve as well. Over time, Epic can become highly tailored to past needs or aligned to versions of Epic that no longer reflect the EHR’s full potential. This is where Epic Refuel comes in, not as a replacement, but as a…
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Revolutionizing Risk Adjustment: CMS-HCC Version 28 Changes
Overview of the CMS HCC Risk Adjustment Model 2024 (V28) When the Center for Medicare and Medicaid Services (CMS) announced the final rule for the HCC Risk Adjustment Model for the payment year 2024, sweeping changes were announced. Transitioning from version 24 (V24) to version 28 (V28) includes significant changes to HCC codes, disease mappings,…
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Juneteenth 2023: Freedom and Your Community
Juneteenth 2023: Freedom and Your Community Juneteenth is a celebration of freedom, service, and community. Did you know it took almost three years for the news of emancipation to reach the entire United States? June 19th, 1865 is a date remembered to celebrate the freedom of the enslaved people of Texas, known as Juneteenth. This…
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How Sales and Delivery Collaboration Drives Client Success
In the newest episode of Not Your Average Co., Maggie welcomes the dynamic duo- CSI’s CIO, Melissa Fulmore-Hardwick, and VP of Client Delivery, Mike Israel! These two tech wizards dive deep into the power of innovation and how their diverse skills come together to solve the most pressing challenges facing organizations today. From discussing common…
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2024 Code Updates Are Coming: What’s Changing?
On June 6, 2023, the Centers for Medicare and Medicaid Services published the annual FY 2024 code updates. So, a quick switch was made, and this blog will talk about code updates. Overall, code updates for FY2024 appear to be on the small side, with significant changes made in External Causes of Morbidity and Status…
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How To Evaluate Your Integration Platforms
In today’s interlinked world, integration, and seamless data exchange have become crucial for thriving businesses. Integration platforms play a pivotal role in enabling organizations to connect disparate systems, streamline processes, and unlock the potential of data. However, with many options available in the market, selecting the right platform for your business can take time and…
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Chris Flakus Named in Best CEOs for Women
CSI Companies CEO Chris Flakus Named in Comparably Awards Best CEOs for Women July 5, 2023 CSI Companies is thrilled to announce that CEO, Chris Flakus, has been named to Comparably’s 2023 Best CEOs for Women. Within the four quarters of the year, Comparably celebrates the companies and leaders that are deemed as the most…

