CSI Companies Insights

Real-World Insights to Power Healthcare Transformation

Explore expert insights in Healthcare IT consulting, hospital staffing solutions, and industry news. Here, we share how we help healthcare organizations solve challenges, streamline operations, and deliver better care.

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Case Study: Boosting Revenue and Efficiency Through CDI​

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Insights

Why Set Goals for 2026?

Why Set Goals for 2026? As the New Year approaches, many of us look back on where we’ve been and start imagining where we want to go next. Setting goals isn’t just about writing a checklist for the year; it’s about defining who you want to become and intentionally shaping the life you want to live. Thoughtfully chosen goals will give your year direction, meaning, and momentum. Setting goals for the new year also gives you a sense of ownership over your life. Instead of moving through the year on autopilot, you step into 2026 with intention and a clear

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EHR Implementation 101

EHR Implementation 101: What Every Healthcare Leader Needs to Know Before Go-Live

Why EHR Go-live Success Starts Before Day One  Electronic Health Records (EHRs) have transformed healthcare delivery over the last two decades. From improving care coordination to streamlining clinical workflows, EHR systems are now a foundational part of how hospitals and health systems operate. While the benefits are clear, the journey to EHR adoption can be complex.   One of the most critical milestones is the EHR go-live, a moment that goes beyond “flipping the switch” on new software. It’s the culmination of months (or even years) of preparation, involving careful planning, design, build and testing, change management, technical readiness, data migration,

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EHR Go-Live Jargon Decoded Key Terms Part 2

EHR Go-Live Jargon Decoded: Key Terms Every Healthcare Leader Should Know Part 2 

An FAQ-Style Glossary for EHR Go-Live Success When it comes to implementing an Electronic Health Record (EHR), one of the biggest challenges isn’t just technology, but also terminology. From “Big Bang” to “Downtime Planning,” the industry is filled with Jargon that can easily overwhelm even the most seasoned healthcare leaders.  This is an easy reference guide that breaks down the most common and most misunderstood terms used before, during, and after go-live. Whether you’re a hospital executive, project manager, or clinical leader, understanding this language helps ensure smoother communication, better planning, and stronger outcomes.   Essential Terms For EHR Go-Live Implementation

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5 Expert Tips for Electronic Health Record

5 Expert Tips for Electronic Health Record Go-Live Readiness

Why EHR Go-live Success Starts Before Day One  For healthcare organizations, an Electronic Health Record (EHR) go-live isn’t just a date on the calendar; it is a turning point. A successful go-live sets the tone for operational continuity, and long-term system adoption. When done right, it safeguards clinical workflows, boosts end user satisfaction, and drives ROI on your EHR investment.   At CSI Companies, we have guided countless organizations through this transition. One truth stands out: go-live is a milestone in your EHR journey, not the finish line. That’s why readiness begins well before day one.   To help your organization prepare,

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Transforming ServiceNow Operations through Partnership

Success Story: Transforming ServiceNow Operations through Partnership

SUCCESS STORY Transforming ServiceNow Operations through Partnership Background & Challenge A large regional health system partnered with CSI Companies to elevate its ServiceNow platform from a set of ad hoc fixes to a fully managed, strategic capability.   Originally brought in under an “on-demand” model to handle immediate ServiceNow needs, CSI quickly demonstrated the value of its expertise, agility, and client-first approach. What began as  limited support evolved into a long-term managed service engagement, transforming how the health system approached ServiceNow enhancements, strategic roadmap planning, and digital strategy.   Delivering Measurable Impact with ServiceNow Managed Services  Through the partnership, CSI delivered tangible

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Modernizing Systems and Empowering End Users

Epic Refuel Success Story: Modernizing Systems and Empowering End Users

Epic Refuel Success Story: Modernizing Systems and Empowering End Users Background & Challenge For more than a decade, many health systems across the country have customized their Epic environments to accommodate workflows and meet the preferences of their end users. While this approach once allowed for flexibility, it also created highly complex and difficult-to-maintain systems that limited scalability and hindered innovation.  Recognizing the need to modernize and return to a more standardized, foundational Epic build, a leading West Coast Health System partnered exclusively with CSI Companies to lead their Epic Refuel initiative. This was a comprehensive program designed to streamline

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