An acute care hospital, located in central Alabama, with multi-specialty clinics, an ambulatory surgery center, an imaging center along with several ambulatory facilities, throughout the region, recognized there was an opportunity to take a deeper look at their Clinical Documentation Improvement/Integrity (CDI) program to possibly make some adjustments to improve the overall approach.
With that, CSI partnered to provide full access to our Revenue Cycle and coding team which comprises of over 1,000 US-based detailed coders. Backed by broad experience in EHR implementation, revenue readiness assessments, and coding advisory services, CSI brought a strong foundation of knowledge to the partnership. CSI understood the need to support our client here specifically with RCM system workflow improvements, automation integration, physician training, and staffing.
CSI had previously partnered with the organization on chart reviews to help with improving inpatient Diagnosis Related Group (DRG) changes, overall knowledge of Value-Based Care (VBC), and improvements in Hierarchical Condition Category (HCC) captured across the hospital. For this new effort, CSI worked closely with leadership to create a proposal to help implement a clinical documentation improvement/integrity program as part of the new financial restructuring initiative.
For this new effort, CSI worked closely with the client to align a proposal that would help implement a clinical documentation improvement/integrity program as part of the new financial restructuring initiative. With deep expertise in RCM advisory and healthcare operations consulting, CSI developed a comprehensive six-month action plan tailored to the organization’s clinical and financial focused on:
CSI’s team, through our partnership, delivered significant improvements to the client’s CDI program. The successful collaboration with various departments resulted in more accurate documentation and better financial reporting.
CSI’s direct consultation with the leadership team has helped to align CDI objectives with broader organizational goals and fostering long-term success through improved documentation accuracy and clinician engagement.
CSI’s customized solutions in revenue cycle management have included providing audits by the CSI coding and auditing team who identify coding errors, improve documentation, and eliminate potential revenue leakage. CSI offers tailored service experience, with custom education and training targeted at realizing operational opportunities and compliance commitments and presenting ongoing best practices in aspects of patient care, coding, and Clinical Documentation Improvement.
Is your organization seeking opportunities for documentation and coding improvements? Our RCM and coding solutions assure client improvements in accurate and complete documentation, proper coding and billing, CDI education programs, and overall staffing support to help your organization improve overall revenue capture.
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