Tailored Revenue Cycle Management Solutions That Deliver

Maximize Efficiency and Optimize Performance With CSI

At CSI Companies, we understand that effective Revenue Cycle Management (RCM) is the lifeblood of a healthy healthcare organization. Our comprehensive Revenue Cycle Solution optimizes your financial performance, improves overall revenue capture, and creates streamlined workflows. Leveraging deep healthcare consulting expertise and innovative strategies, we provide services designed to meet your unique operational needs.

Tailored Revenue Cycle Management Solutions That Deliver

Maximize Efficiency and Optimize Performance With CSI

Explore Our Full Suite of Revenue Cycle Management Services

At CSI Companies, we take pride in our flexible delivery models tailored to your needs. No matter the stage of your Revenue Cycle Management project, we will meet you there, even for last-minute “just-in-time” staffing and support.

Partner With CSI to Optimize Your Revenue Cycle Today

CSI's Revenue Cycle Management Solution Components

CSI’s comprehensive RCM solutions span across all revenue cycle applications, clinical documentation integrity, and third party workflow interdependencies, ensuring seamless operations and maximized revenue capture. Our RCM consulting services and operational expertise cover:

Front End
Mid Cycle
End-To-End Support
Back End

Patient Scheduling – scheduling appointments via phone, portal, or referral
Patient Registration – collecting demographic and insurance information
Insurance Verification and Eligibility – confirming active coverage and benefits
Pre-Authorization/Prior Authorization – providing approval from the payer for specific services
Patient Financial Counseling – estimating costs and setting up payment plans
Point-of-Service Collections – collecting co-pays, deductibles, and deposits at check-in

Charge Capture – logging all services provided to the patient
Medical Coding – translating diagnoses and procedures into ICD-10, CPT, and HCPCS codes
Clinical Documentation Integrity (CDI) – ensuring records support accurate coding and risk adjustment
Utilization Review/Case Management – ensuring services are medically necessary and authorized

Revenue Integrity – guaranteeing accuracy, compliance, and prevention of revenue leakage
Analytics and Reporting – monitoring KPIs (i.e., days in AR, net collection rate, denial trends)
Compliance and Auditing – confirming regulatory and payer policy adherence
RCM Technology and Tools – including EHR, practice management software, coding tools, and clearinghouses

Claims Submission – sending electronic or paper claims to payers
Payment Posting – applying payments (insurance and patient) to accounts
Denial Management – reviewing and appealing denied claims
Accounts Receivable (AR) Follow-Up – tracking unpaid claims and resolving delays
Patient Billing and Collections – sending statements and collecting patient balances
Credit Balances/Refunds – reconciling overpayments and issuing refunds

The Power of Partnering with CSI

As a 2025 Best in KLAS Technical Services award recipient, CSI combines deep healthcare expertise with customized RCM solutions. Our team takes the time to understand your organization’s needs and develops a strategy designed to increase revenue cycle efficiency and reduce operational waste.

Value Delivered

Partner: We partner with your organization to enhance, optimize, or fully manage parts or all of your revenue cycle staffing and system support needs.
Design: We tailor our solutions to your organizational needs to improve revenue capture, reduce denials, and directly improve overall AR.
Deliver: Our delivery is tailored to your specific use case, timeframe, and budget.

Technology Minded

Technology-Driven Process: We introduce automated processes to enhance outcomes while utilizing analytics to foster an environment of continuous improvement.
3^rd Party AI Solutions: We leverage AI/NLP solutions from integrated software into your EHR as one component to drive efficiency and accuracy within your revenue cycle workflow.
Regulatory Compliance Assurance: Our healthcare experts ensure adherence to HIPAA, CMS, and payer-specific guidelines.

Partnership Focused

Dedicated Client Support: A dedicated account manager ensures personalized service and continuous improvement.
Proven Track Record: Our team has decades of experience in medical billing, coding, and revenue cycle optimization, delivering measurable results for our clients.
Vendor Management: We seamlessly integrate multiple vendors providing a comprehensive solution with one monthly invoice and point of contact to simplify your operations.

Most Commonly Supported Platforms

Begin Your Revenue Cycle Management Transformation with CSI

Client Success Story

AI-Driven RCM Integration Across Multiple EMR/EHR Platforms

Client

A multi-specialty healthcare provider with over 20 locations sought to enhance its revenue cycle efficiency while integrating AI-driven automation across multiple EMR/EHR platforms, including Meditech, Epic, and Oracle.

Challenges

High claim denial rates due to documentation errors and coding inconsistencies
Lack of interoperability across different EMR/EHR platforms
Inefficient manual billing processes lead to revenue loss
Compliance risks due to frequent regulatory changes

Solution

AI-Driven Claims Processing: Automated data extraction and validation to reduce errors
Cross-Platform Interoperability: Seamless integration with Meditech, Epic, and Cerner to ensure uniform workflows
Predictive Analytics and Machine Learning: AI-driven insights to optimize coding accuracy and prevent denials
Automated Eligibility Verification: AI-based real-time verification reduces claim rejections
Compliance Monitoring: AI-backed audits ensuring adherence to evolving healthcare regulations

Results

30% reduction in claim denials within first six months
40% increase in billing efficiency with automated workflows
Enhanced compliance and security through AI-driven regulatory adherence
Seamless EMR/EHR Integration enabling cross-system interoperability and better financial outcomes

Tailored Revenue Cycle Management Solutions That Deliver

Maximize Efficiency and Optimize Performance With CSI