CSI Companies Insights

Real-World Insights to Power Healthcare Transformation

Explore expert insights in Healthcare IT consulting, hospital staffing solutions, and industry news. Here, we share how we help healthcare organizations solve challenges, streamline operations, and deliver better care.

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Case Study: Boosting Revenue and Efficiency Through CDI​

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Insights

Healthcare IT and EHR Trends to Watch in 2026: What Healthcare Leaders Need to Know

In 2026, healthcare organizations are entering a pivotal new phase in the evolution of the Electronic Health Record. What was once viewed as a system of record is rapidly becoming the operational core of the enterprise where artificial intelligence, clinical efficiency, workforce sustainability, and operational performance intersect. Modernization must be treated as an ongoing discipline rather than a one-time initiative. Passive adoption has given way to proactive ownership, with health systems strengthening governance models, investing in training and data quality, improving provider experience, and aligning more closely with vendor roadmaps and emerging AI capabilities. In a landscape defined by accelerating

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Epic Refuel Explained: Returning to a Strong Foundation for Long-Term EHR Success

Epic Refuel Explained: Returning to a Strong Foundation for Long-Term EHR Success

Reimagining Your Epic System to Support Clinical, Operational, and Revenue Cycle Success Imagine an Epic system that runs smoother than ever. Clinicians chart more efficiently, patients receive seamless care, reporting enables, more intelligent decisions, and revenue cycle functions require less labor. That’s the promise of an Refuel project when it’s done right.  For health systems balancing innovation and stability, Refuel is a holistic method to reset, realign, and realize greater value from their EHR investment. It’s about transforming what’s already in place into something more efficient, innovative, and sustainable. What Is Epic Refuel Epic Refuel is a strategic initiative designed to optimize existing Epic environments, without the disruption of a full-scale reimplementation. Its purpose is to improve workflows, enhance user adoption, control costs, and strengthen compliance by aligning current operations with Epic’s latest capabilities and Gold Star standards. 

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CSI Companies Named 2026 Best in KLAS for Technical Services for Second Consecutive Year 

Jacksonville, FL, February 4, 2026 – CSI Companies announced today that it has been named 2026 Best in KLAS for Technical Services by KLAS Research, marking the second consecutive year the company has earned this recognition in the Best in KLAS: Software and Services Annual Report. The Best in KLAS designation for Technical Services recognizes the delivery of consistent, high-quality support across data management, data migration and conversion, system integration, interfacing, and technical system support. “This award is especially meaningful because it’s based on direct feedback from the people we serve,” said Kate Mays, Chief Operating Officer at CSI Companies.

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Post-Go-Live EHR Training: How Workflow-Based Optimization Reduces Provider Burnout

Why Provider Burnout Often Increases After EHR Go-Live The period immediately following an EHR go-live is one of the most critical yet one of the most misunderstood phases of an implementation. While leadership teams often anticipate a temporary learning curve, many are surprised when provider burnout intensifies in the weeks and months after launch. Productivity dips, documentation takes longer, inbox management becomes overwhelming, and providers report feeling frustrated, inefficient, or even less confident in their ability to deliver timely, high-quality patient care. Most organizations rely heavily on standard End User Training (EUTS) or vendor-led classes during implementation. These programs provide helpful baseline knowledge, but they are not designed to support

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Why Smarter EHR Training is One of the Most Effective Strategies for Reducing Provider Burnout

Why Smarter EHR Training is One of the Most Effective Strategies for Reducing Provider Burnout

Clinician burnout isn’t just a wellness issue; it’s an operational and financial one. When providers leave due to frustration with technology or inefficient workflows, the impact extends far beyond morale.  Burnout disrupts revenue, strains patient care, and destabilizes entire care teams. Amid the many pressures health systems can’t control, one lever consistently delivers measurable results: better, more innovative EHR training. Research indicates that employee turnover is extremely costly. According to KLAS, clinician burnout can cost a health system anywhere from $56,000 for a single nurse to more than $1 million for a single physician, and even more for high-revenue specialties like orthopedics. When burnout is linked to dissatisfaction with EHRs, the financial ripple effect becomes even

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The truth about EHR Training: Common Misconceptions that contribute to Provider burnout

The Truth About EHR Training: How Common Misconceptions Contribute to Provider Burnout

When healthcare leaders think about EHR training, they often picture a classroom, a few manuals, and a trainer walking clinicians through button clicks. That outdated model no longer meets the complexity of today’s workflows or the urgency of addressing provider burnout.   According to KLAS Research, clinician turnover costs health systems anywhere from $56,000 for nurses to over $1 million per physician. The implications are clear: getting EHR wrong is expensive. Getting it right is transformative.   Misconception #1: “In-Person Training is Always More Effective” In-person learning has undeniable value. It offers hands-on engagement and direct connection with trainers. However, in today’s digital environment, effective

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