Comprehensive Clinical Documentation Integrity Solutions
In today’s healthcare landscape, accurate and complete clinical documentation is essential to patient safety, financial stability, and regulatory compliance. Our Clinical Documentation Integrity (CDI) programs empower your organization to support better decisions, strengthen finances, and, most importantly, improve patient care.
Unlock the Full Potential of Your CDI Program With CSI
Tailored Clinical Documentation Improvement Services
At CSI, we understand that every healthcare organization has distinct challenges and goals. Our suite of Clinical Documentation Integrity services is designed to be flexible and adaptable, ensuring a customized approach that delivers measurable results.
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We connect healthcare providers with CDI specialists, including Certified Risk Adjustment Coders (CRC), Certified Coding Specialists (CCS)and Certified Professional Coders (CPC). Our experts train in the latest regulations and technology to ensure your documentation aligns with industry best practices.
CSI can provide:
Physician Advisor Staffing
Staff Augmentation (IP/OP)
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Whether you’re launching a new initiative or seeking to optimize an existing one, CSI Companies is your strategic partner. Our comprehensive assessment provides an opportunity to identify our client’s strengths as well as areas for improvement.
We design a custom plan to improve overall clinical documentation as well as support accurate coding and ensure workflow compliance.
CSI can provide:
Clinical Documentation Improvement Management Solutions
Clinical Denials Management
Inpatient CDI Program Assessment and Development
Outpatient CDI Program Assessment and Development
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We empower your staff with ongoing education and provider training. Our advisory services focus on efficiency, promote accountability across departments, and ensure your team is equipped with the knowledge to maintain the highest standards of documentation.
CSI can provide:
Clinical Documentation Integrity Staff Education and Remediation
Physician Advisor Training
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We support your CDI initiatives with cutting-edge tools, including EHR integration. This streamlines documentation and optimizes coding processes to drive greater accuracy and efficiency.
CSI can provide:
EHR Optimization
Support 3rd party system integrations
Workflow improvements
Ready to optimize your CDI program?
The CSI Approach to Clinical Documentation Integrity
At CSI Companies, our team of healthcare consultants design CDI programs to ensure accuracy and reduce the risk of medical errors. Our customized solutions are here to ensure precise documentation and enhance the overall quality of your patient’s care, leading to:
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Accurate documentation is crucial for ensuring proper patient care and treatment.
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We optimize workflows to streamline documentation processes. These improvements ensure your organization captures better essential clinical data and can help prevent coding issues and/or claim denials.
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We design workflows with built-in checkpoints to capture key clinical indicators. These improve overall revenue capture and prevent incomplete or inaccurate records that could lead to claim denials.
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Our CDI coaching is designed to prevent revenue leakage, reduce the risk of denials, and ensure proper reimbursement for services rendered. We integrate clinical and coding expertise to catch errors early, align documentation with CDI goals, and ensure it meets ICD-10 and payer-specific guidelines.
Proven Results: The CSI Impact
Claim Denial
Rates
5%
OR LESS
Clean Claim Ratio
(CCR)
90%
OR HIGHER
Coder Productivity Increase
65
CHARTS PER DAY
Net Collection
Rate
95%
TARGET RATE ACHIEVED
The CSI Advantage: Healthcare + CDI Expertise
As a 2026 & 2025 Best in KLAS Technical Services award recipient, CSI combines deep healthcare knowledge with customized CDI programs designed by healthcare experts. Our programs are designed to improve clinical, administrative, and financial outcomes. Partnering with CSI means you benefit from
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CSI provides flexible delivery models tailored to your unique project needs no matter the stage. Our clients benefit from our highly flexible, on-demand staffing models that typically exceed expectations in organizational awareness and system knowledge.
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With over 15 years of experience serving healthcare organizations, CSI is ready to assist you in finding the best talent to fill your CDI roles. Our foundation in staff augmentation means we can meet all aspects of your program needs, from individual specialists to full team deployments.
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A strong CDI program is integral to the success of your organization. Our healthcare experts ensure these programs work together to improve the efficiency, quality, and financial outcomes of your healthcare organization.
Start Your CDI Transformation
Contact CSI today to discover how our expert Clinical Documentation Integrity team can help your organization enhance your CDI program while addressing your unique needs and achieving measurable results.
Client Success Story
CDI in Action: How a Rural Hospital Optimized Revenue and Overcame Backlogs
A rural-based community hospital requested coding to recover from a several-month backlog. CSI assembled a team of inpatient, outpatient, and ED coders who improved the accuracy rate and re-coded erroneous cases. CSI also provided CDI work to provide staff augmentation, in-house CDI education, and HCC capture.
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Significant backlog of uncoded charts
Insufficient CDIS software access and non-standard software usage
Lack of training, education, and process
Inadequate staffing leading to missed opportunities
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Physician Advisor: CSI identified, interviewed, hired, and trained a Physician Advisor who significantly improved team morale and reduced query response time
Technology Enhancements: Recognized, troubleshooted, and resolved IT issues by improving access to shared systems and clarifying software utilization
Staff Augmentation: Provided four part-time CSI employees and a Director, with additional recruiting underway
Promote Internally: Trained an off-shift Nurse Supervisor to become CM Director, utilizing CDI and CM training, workflows, policies and procedures, and roles and responsibilities
Process and Training: Increased training and education for the entire staff, and established a more formal process for denial reviews and appeals
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>95%coding accuracy rate achieved
35% query rate improved by CDI staff
<24 hours CDI review performed within 24 hours of admission
1,500+ uncoded charts coded
