With over 15 years of Epic implementation expertise, CSI’s Community Connect services empower healthcare organizations to extend their Epic EHR platform with confidence. Whether you’re a host hospital or a community clinic, our Community Connect services ensure secure integration, interoperability, and optimized workflows so you can focus on delivering excellent patient care.
With over 15 years of Epic implementation expertise, CSI’s Community Connect services empower healthcare organizations to extend their Epic EHR platform with confidence. Whether you’re a host hospital or a community clinic, our Community Connect services ensure secure integration, interoperability, and optimized workflows so you can focus on delivering excellent patient care.
CSI manages every phase of your Epic Community Connect project with a dedicated team of certified Epic experts, program managers, and trainers. From strategic planning to go-live and post-launch optimization, we provide a turnkey solution tailored to your organization’s needs.
Our expert team leads Epic Community Connect implementations with structured project oversight and alignment to Epic standards.
Our team establishes strong governance frameworks and change management strategies to drive program success.
Our team helps transform clinical workflows into optimized Epic configurations that support long-term efficiency.
We ensure a smooth transition of patient data through reliable chart abstraction processes and quality control.
We prepare your teams for go-live success with interactive simulations, workflow rehearsals, and hands-on personalization labs tailored to real-world clinical operations.
Our team delivers Epic-certified training programs tailored to your organization’s roles, schedules, and learning preferences.
With a zoned-support model and performance analytics, our team provides hands-on go-live coverage and ATE support to ensure a smooth and efficient EHR launch.
Post-launch, we offer extended support and a structured optimization plan to address user needs, system performance, and long-term success.
Our legacy services go beyond standard transition planning, offering full-spectrum coverage backed by decades of expertise.
Expanded expertise through Medsys Group, a CSI company—leaders in comprehensive legacy application support
At CSI, we don’t just implement, we empower. Our Community Connect program provides a complete, cost-effective way to expand Epic access across health systems of all sizes. From small community clinics to large hospitals, we support every aspect of Community Connect with minimal disruption and maximum clinical impact so you can focus on strategic growth.
Provides a unified platform for securely managing shared patient records within a community.
Eliminates the need to independently implement a full-scale Epic instance, while still improving care coordination, reducing redundant procedures, and enhancing opportunities to measure quality.
Operates within a national health information exchange network of nearly 2,000 hospitals and 45,000 clinics, enabling better communication, information sharing, and reduced duplication of tests and results.
Utilizes Epic’s HIPAA-compliant communication system, removing the need for an open-source HL7 interface to exchange messages between systems.
Complete medical history is updated and shared, allowing providers to understand a patient’s overall health, including chronic conditions, allergies, and previous treatments.
As a 2025 Best in KLAS Technical Services award recipient and Go-Live Support recipient in 2022, 2020, and 2019. CSI provides more than just services—we deliver strategic partnership, accurate results, and peace of mind.
By leveraging the knowledge and resources offered by Arch Collaborative, CSI can enhance our service offerings and contribute to the overall improvement of EHR systems and the healthcare experience for both clinicians and patients.
CSI approach mirrors Epic’s best practices while layering in our proprietary tools, workflow and training materials to ensure your project is set up for success.
With decades of combined experience, our team brings multi-certification expertise and a track record of successful Community Connect implementations. Our solution aligns closely with Epic’s methodology for planning and executing a successful Epic install.
From small clinics to large health systems, CSI's model scales to meet your needs. We tailor teams to all sizes of projects from clinic staff augmentation to multi-hospital rollouts.
Whether you’re just starting or scaling your Community Connect program, CSI is ready to help you simplify the process and maximize impact.
What Clients Say About Partnering With CSI
“CSI Companies was an expert in what they did, and I didn't realize how valuable their services were going to be until we were in the midst of the go-live. No matter what problem came in, their leadership teams were able to just pull people and move people over.”
“We went live with our application, and we received high praise from the software vendor. CSI Companies helped contribute to our operational readiness and our actual execution. CSI Companies was integral in making sure the project was successful. They come with a plan, but they are also flexible in adjusting their plan to the organization's needs.”
“The quality of CSI Companies’ at-the-elbow support made them stand out. We have many requests to have them back. There have been providers who have said that the support team members we had during the go-live were incredible. CSI Companies' in-depth knowledge of the solution we were implementing and their ability to translate that into real-world work was excellent. Our go-live would have been much rockier without them, they were a great partner. We were very satisfied with them.”
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