Epic Community Connect helps health systems close the loop on referral leakage. See how a shared EHR network keeps patients, data, and revenue in-network.

A successful EHR go-live requires careful planning, clear communication, and the right support at every step. This checklist is your essential guide, backed by CSI’s proprietary tools and experience supporting over 360+ EHR go-lives, including two of the largest Epic rollouts in U.S. history, to ensure your team is fully prepared for a smooth activation, no matter the scale.

In 2026, healthcare organizations are entering a pivotal new phase in the evolution of the Electronic Health Record. What was once viewed as a system of record is rapidly becoming the operational core of the enterprise where artificial intelligence, clinical efficiency, workforce sustainability, and operational performance intersect. Modernization must be treated as an ongoing discipline rather than a one-time initiative.

Reimagining Your Epic System to Support Clinical, Operational, and Revenue Cycle Success Imagine an Epic system that runs smoother than ever. Clinicians chart more efficiently, patients receive seamless care, reporting enables, more intelligent decisions, and revenue cycle functions require less labor. That’s the promise of an Refuel project when it’s done right.  For health systems balancing innovation and stability, Refuel is a holistic method to reset, realign, and realize greater value from their EHR investment. 

CSI Companies announced today that it has been named 2026 Best in KLAS for Technical Services by KLAS Research, marking the second consecutive year the company has earned this recognition in the Best in KLAS: Software and Services Annual Report. The Best in KLAS designation for Technical Services recognizes the delivery of consistent, high-quality support across data management, data migration and conversion, system integration, interfacing, and technical system support.

“This award is especially meaningful because it’s based on direct feedback from the people we serve,” said Kate Mays, Chief Operating Officer at CSI Companies.