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Caution! This content was not written by AI; an actual human being wrote it. Is AI really just another application that we have to manage? It has a lifecycle, support needs, subject matter experts to master it, upgrades, patches, etc. The one caveat with AI is that it has extraneous security concerns. The promise of AI is that it continually learns, improves, and becomes more refined over time. But where does the learning come from? This scenario represents a challenge in implementing AI. Out of the box, some major AI applications have built-in access to APIs, file shares, storage platforms, etc. This functionality needs

Super User Success With CSI Companies’ VP of Professional Services, Sherry Pouncey I’ve seldom been a part of an electronic health records (EHR) installation where Nurse Super Users (SU) were not identified, trained, and utilized. A few years ago, I was tasked with developing SU curriculum for nurses. As I began, I wondered, what makes a super user “super”? The traditional answer to “what is a ‘super user’?” is someone with a profound understanding of a process. In my experience with EHR platform migrations, super users typically receive anywhere from 50-100% additional training in the job they perform. There really

As we welcome the month of July, CSI celebrates Disability Pride Month! This annual observance, held every July, shines a light on the achievements, struggles, and unique perspectives of individuals with disabilities. It is a time to celebrate the strength, courage, and resilience of individuals who have overcome societal barriers and who continue to fight for a world that is more inclusive, accessible, and welcoming to all. Disability Pride Month was first celebrated in 1990, inspired by the Americans with Disabilities Act (ADA), which was signed into law on July 26th of that year. Since then, it has grown into

Leadership Excellence at CSI Companies Comparably Best Leadership Team Award At CSI Companies, we believe that exceptional leadership is the cornerstone of our success. It not only drives our organization’s growth and innovation but also shapes the vibrant culture we foster. We are thrilled to announce that our commitment to leadership has been acknowledged and awarded by Comparably, as we proudly received the Best Leadership Team Award.  Leadership plays a pivotal role in setting the tone and direction for our teams. Our leaders at CSI bring extensive experience, expertise, and a passion for empowering our employees to thrive. They cultivate

As we celebrate Juneteenth, it is important to acknowledge and honor its significance. Juneteenth commemorates the emancipation of enslaved African Americans in the United States. This day holds great importance as it symbolizes the triumph of freedom and the enduring spirit of resilience.  2024 is the 159th anniversary of Juneteenth, and the 4th year it is being recognized as a federal holiday.  Freedom:   Juneteenth commemorates the liberation of enslaved individuals in the United States. It also celebrates freedom of self-expression and self-determination.  On June 19th, the emancipation of enslaved individuals is celebrated. This marks the day when news of their