With over 15 years of hands-on experience managing technical projects, our technical services solutions are designed to reduce risk, accelerate readiness, and ensure clinical and operational success. Whether you’re preparing for an EHR go-live or optimizing post-implementation workflows, CSI delivers expert-led Technical Dress Rehearsal and Chart Abstraction services built to scale, adapt, and deliver.
As a 2026 and 2025 Best in KLAS Technical Services award recipient, CSI delivers strategic partnership, accurate results, and peace of mind.
By leveraging the knowledge and resources offered by KLAS Research and the Arch Collaborative, CSI enhances our service offerings and contributes to the overall improvement of EHR systems and the healthcare experience for both clinicians and patients.
Our Epic-certified teams with deep technical and operational knowledge, delivers industry-leading technical services that empower healthcare organizations to execute seamless EHR transitions.
As a 2026 and 2025 Best in KLAS Technical Services award recipient, CSI delivers strategic partnership, accurate results, and peace of mind.
By leveraging the knowledge and resources offered by KLAS Research and the Arch Collaborative, CSI enhances our service offerings and contributes to the overall improvement of EHR systems and the healthcare experience for both clinicians and patients.
Our Epic-certified teams with deep technical and operational knowledge, delivers industry-leading technical services that empower healthcare organizations to execute seamless EHR transitions.
Enhance Your Testing Outcomes and Improve Technical Readiness
A successful Technical Dress Rehearsal is greatly enhanced by engaging expertise from a firm specializing in healthcare system implementations. We lead the planning, testing, and remediation of all technical components, ensuring every device, system, and workflow is ready for launch, giving you peace of mind.
With over 15 years of experience in the field, CSI is a trusted partner for healthcare organizations. By partnering with us, healthcare organizations can be confident that their TDR will be tailored to their unique needs and challenges, ensuring thorough and efficient testing.
Our service capabilities extend beyond tactical planning elements, CSI advises clients on best implementation practices for TDR to ensure a seamless and successful rehearsal. These best practices include:
Our deep understanding of Epic processes allows us to assist in reviewing and assessing our clients’ TDR plans and provide the expertise to execute those plans effectively
Enhance Your Clinical Satisfaction and Efficiency
CSI’s comprehensive chart abstraction services are designed to achieve clinical data accuracy and efficiency. Our highly trained abstraction team reduces the stress and lightens the administrative burdens for your clinical employees facing hectic pre-live activities, such as workflow validation and training.
CSI’s commitment to providing high-quality resources, customized project delivery tools, and an open communication methodology have all resulted in continued clinical satisfaction. Our prescriptive approach can be tailored to your clinical and operational needs:
Discovery & Preparation: Define scope, validate protocols, and test workflows.
Project Kick-Off: Launch abstraction with trained teams and QA protocols.
Ongoing Delivery: Maintain productivity and accuracy through weekly QA and reporting.
Our solutions keep data integrity and compliance as top priorities in every project we undertake- helping healthcare organizations achieve operational and patient care success.
Our solutions ensure that data integrity and compliance are at the forefront of every abstraction and conversion project we undertake, helping healthcare organizations achieve operational and patient care success.
activation projects accomplished with deep Epic expertise
accuracy maintained across abstraction projects through rigorous QA protocols
on shore resources all with abstraction, EHR, and clinical experience
years of experience in the field
Discover how our Technical Services can minimize risk, accelerate readiness, and ensure clinical and operational success.
What Clients Say About Partnering With CSI
"CSI Companies helped us be much more successful at each stage of the implementation than we would have been without them. We would not want to do certain modules without specific folks from CSI Companies because they have proved to be so critical to our success. The firm has just been a great partner throughout"
"CSI was very knowledgeable about our EHR. They added a lot of value because they were very experienced. They knew about the workflows coming in, and that was really beneficial; they really were able to help the users. They met the timeline, and we also were able to meet some other things to get money back for our organization.”
“CSI has been very easy to work with and responds promptly to any request I send them. They are always checking in and ensuring we have what we need and that those needs are met. All of the communication with them has been professional.”
"CSI Companies was great with our data migration. They were very detail oriented and provided clear guidance. When a user wasn't doing things as intended, CSI acted on that immediately and made sure that everyone else was aware of what they shouldn't do. They gave frequent status reports, told us the projections for things like total cost, and they let us know what we would be able to adjust when they got through things faster than we had predicted. That way, we could redirect those funds to high-priority areas that were having some struggles."
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