Healthcare IT Managed Services

Solving Key Healthcare Challenges with CSI's Expertise

At CSI Companies, we provide scalable, reliable, and expert-driven managed services designed to help healthcare organizations thrive. Whether you’re expanding, upgrading, or optimizing your systems, our team ensures operational excellence, cost efficiency, and strategic alignment so that your team can focus on doing what they do best.

Healthcare Professional with Laptop

Healthcare IT Managed Services

Solving Key Healthcare Challenges with CSI'S Expertise

At CSI Companies, we provide scalable, reliable, and expert-driven managed services designed to help healthcare organizations thrive. Whether you’re expanding, upgrading, or optimizing your systems, our team ensures operational excellence, cost efficiency, and strategic alignment so that your team can focus on doing what they do best.

Explore Our Full Suite of Healthcare Managed Services

At CSI Companies, we deliver flexible, tailored solutions backed by certified professionals, proven methodologies, and a commitment to continuous improvement. 

Ensure comprehensive support across both clinical and non-clinical environments while guaranteeing your systems run smoothly while your teams stay focused on care delivery. 

  • Epic application support 
  • Provider enablement  
  • Tailored support models to meet the unique needs of each organization 

A scalable long-term training solution, led by an Epic-certified team. 

  • Personalized training paths 
  • Increase end-user satisfaction
  • Continuous skill development

Accelerate adoption of new applications with expert build, training, and activation services. 

  • End-to-end implementation 
  • Change readiness and user enablement 

From strategic planning to go-live and post-launch optimization, CSI provides a turnkey solution empowering healthcare organizations to extend their Epic EHR platform with confidence.  

  • Aligned to Epic’s framework 
  • Governance and compliance alignment 
  • Support every aspect of Community Connect with minimal disruption and maximum clinical impact

Stay current with Nova releases through structured upgrade support. 

  • Change management and build optimization 
  • Training material development 

Transform ServiceNow platform into tailored solutions that address the unique challenges of healthcare organizations.

  • Cost savings strategies
  • Advance workflow automation development
  • Compliance reporting that meets healthcare regulatory requirements
  • Change management excellence catered to healthcare organizations

Resolve clinical and technical issues with highly trained resources.  

  • Workflow troubleshooting
  • Technical support and escalation management 

Maintain operational stability with proactive monitoring and issue resolution. 

  • Flexible support models 
  • Process optimization and uptime assurance 

Our legacy services go beyond standard transition planning, offering full-spectrum coverage backed by decades of expertise. 

  • 24×7 availability 
  • Tier 1 and Tier 2 support model 
  • Seamless system transition planning 
  • Expanded expertise through Medsys Group, a CSI company—leaders in comprehensive legacy application support 

A strategic advisory and support solution designed to help health systems fully transition to and optimize Epic’s foundation system. CSI delivers measurable value at every phase of your Refuel journey, aligning closely with Epic while tailoring solutions to your organization’s goals. 

  • Discovery and Epic assessment  
  • Installation, build, and validation 
  • Testing and training
  • Go-live and stabilization

Elevate Your Operations with CSI's Managed Services Today

The CSI Advantage: Trusted Healthcare IT Expertise  

With 30+ years of healthcare IT experience supporting over 200 health systems, CSI is more than a vendor—we are a strategic partner committed to operational excellence and transformative results. 

2025 Best in KLAS Technical Services award badge recognizing CSI Companies for excellence in healthcare IT consulting services.
KLAS Research badge showcasing CSI Companies as a trusted, customer-rated leader in HIT staffing for the healthcare industry.

Award-Winning Proven Methodology

Over the years, CSI has been recognized for excellence in both approach and delivery. As the 2025 Best in KLAS award recipient for Technical Services, we are committed to quality and client success. At CSI, we consistently deliver tailored solutions that drive operational efficiency, improve outcomes, and align with the unique needs of each healthcare organization. 

Healthcare Centric Approach

Our solutions are designed for healthcare organizations navigating digital transformation, aligning platform enhancements and other operational support with healthcare strategic initiatives.

Cost Savings & Flexible Staffing

CSI provides an affordable staffing alternative to support our partners through EHR implementations and ongoing operational and system maintenance needs.  Our clients have benefited from our highly flexible, on-demand healthcare staffing models that typically exceed expectations in organizational awareness and system knowledge. 

Strategic Partnership

CSI’s Managed Services are designed to flex with your needs, offering a boutique-style approach that feels like an extension of your team. We handle system maintenance, upgrades, and issue resolution so you can stay focused on what matters most. Our solutions are never one-size-fits-all—they’re tailored to fit your goals, your workflows, and your priorities. 

Ready To Transform Your Operations?

Contact CSI today to learn how our managed services can help you optimize workflows, reduce costs, and deliver better outcomes for your patients.

What Clients Say About Partnering With CSI

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