Comprehensive Clinical Documentation Integrity Solutions

Unlock the Full Potential of Your CDI Program With CSI

In today’s healthcare landscape, accurate and complete clinical documentation is essential to patient safety, financial stability, and regulatory compliance. Our Clinical Documentation Integrity (CDI) programs empower your organization to support better decisions, strengthen finances, and, most importantly, improve patient care.

Smiling healthcare consultant using a laptop, supporting Clinical Documentation Integrity (CDI) initiatives.

Comprehensive Clinical Documentation Integrity Solutions

Unlock the Full Potential of Your CDI Program With CSI

In today’s healthcare landscape, accurate and complete clinical documentation is essential to patient safety, financial stability, and regulatory compliance. Our Clinical Documentation Integrity programs empower your organization to support better decisions, strengthen finances, and, most importantly, improve patient care.

Tailored Clinical Documentation Improvement Services

At CSI, we understand that every healthcare organization has distinct challenges and goals. Our suite of Clinical Documentation Integrity services is designed to be flexible and adaptable, ensuring a customized approach that delivers measurable results. 

We connect healthcare providers with CDI specialists, including Certified Risk Adjustment Coders (CRC), Certified Coding Specialists (CCS) and Certified Professional Coders (CPC). Our experts train in the latest regulations and technology to ensure your documentation aligns with industry best practices.

CSI can provide:

  • Physician Advisor Staffing
  • Staff Augmentation (IP/OP)

Whether you’re launching a new initiative or seeking to optimize an existing one, CSI Companies is your strategic partner. Our comprehensive assessment provides an opportunity to identify our client’s strengths as well as areas for improvement. We design a custom plan to improve overall clinical documentation as well as support accurate coding and ensure workflow compliance.

CSI can provide:

  • Clinical Documentation Improvement Management Solutions
  • Clinical Denials Management
  • Inpatient CDI Program Assessment and Development
  • Outpatient CDI Program Assessment and Development

We empower your staff with ongoing education and provider training. Our advisory services focus on efficiency, promote accountability across departments, and ensure your team is equipped with the knowledge to maintain the highest standards of documentation.

CSI can provide:

  • Clinical Documentation Integrity Staff Education and Remediation
  • Physician Advisor Training

We support your CDI initiatives with cutting-edge tools, including EHR integration. This streamlines documentation and optimizes coding processes to drive greater accuracy and efficiency.

CSI can provide:

  • EHR Optimization
  • Support 3rd party system integrations
  • Workflow improvements

Ready to optimize your CDI program? Contact us today.

The CSI Approach to Clinical Documentation Integrity

At CSI Companies, our team of healthcare consultants design CDI programs to ensure accuracy and reduce the risk of medical errors. Our customized solutions are here to ensure precise documentation and enhance the overall quality of your patient’s care, leading to:

Accurate documentation is crucial for ensuring proper patient care and treatment.

We optimize workflows to streamline documentation processes. These improvements ensure your organization captures better essential clinical data and can help prevent coding issues and/or claim denials.

We design workflows with built-in checkpoints to capture key clinical indicators. These improve overall revenue capture and prevent incomplete or inaccurate records that could lead to claim denials.

Our CDI coaching is designed to prevent revenue leakage, reduce the risk of denials, and ensure proper reimbursement for services rendered. We integrate clinical and coding expertise to catch errors early, align documentation with CDI goals, and ensure it meets ICD-10 and payer-specific guidelines.

Diverse group of young healthcare professionals performing medical coding and Clinical Documentation Integrity (CDI).

Proven Results: The CSI Impact

Claim Denial
Rates

1 %

OR LESS

Clean Claim Ratio (CCR)

1 %

OR HIGHER

Coder Productivity Increase

1

CHARTS PER DAY

Net Collection
Rate

1 %

TARGET RATE ACHIEVED

The CSI Advantage: Healthcare + CDI Expertise

As a 2025 Best in KLAS Technical Services award recipient, CSI combines deep healthcare knowledge with customized CDI programs designed by healthcare experts. Our programs are designed to improve clinical, administrative, and financial outcomes. Partnering with CSI means you benefit from:

2025 Best in KLAS Technical Services award badge recognizing CSI Companies for excellence in healthcare IT consulting services.

Cost Savings and Flexibility

CSI provides flexible delivery models tailored to your unique project needs no matter the stage. Our clients benefit from our highly flexible, on-demand staffing models that typically exceed expectations in organizational awareness and system knowledge.

Staffing
Support

With over 15 years of experience serving healthcare organizations, CSI is ready to assist you in finding the best talent to fill your CDI roles. Our foundation in staff augmentation means we can meet all aspects of your program needs, from individual specialists to full team deployments.

Increased EHR Benefits

A strong CDI program is integral to the success of your organization. Our healthcare experts ensure these programs work together to improve the efficiency, quality, and financial outcomes of your healthcare organization. 

Start Your CDI Transformation

Contact CSI today to discover how our expert Clinical Documentation Integrity team can help your organization enhance your CDI program while addressing your unique needs and achieving measurable results.

Client Success Story

Female doctor focused on clinical documentation improvement (CDI) while working at a desktop computer in a hospital.

CDI in Action: How a Rural Hospital Optimized Revenue and Overcame Backlogs

Client

A rural-based community hospital requested coding to recover from a several-month backlog. CSI assembled a team of inpatient, outpatient, and ED coders who improved the accuracy rate and re-coded erroneous cases. CSI also provided CDI work to provide staff augmentation, in-house CDI education, and HCC capture. 

Challenges
  • Significant backlog of uncoded charts
  • Insufficient CDIS software access and non-standard software usage
  • Lack of training, education, and process 
  • Inadequate staffing leading to missed opportunities
 

Solution

  • Physician Advisor: CSI identified, interviewed, hired, and trained a Physician Advisor who significantly improved team morale and reduced query response time
  • Technology Enhancements: Recognized, troubleshooted, and resolved IT issues by improving access to shared systems and clarifying software utilization
  • Staff Augmentation: Provided four part-time CSI employees and a Director, with additional recruiting underway
  • Promote Internally: Trained an off-shift Nurse Supervisor to become CM Director, utilizing CDI and CM training, workflows, policies and procedures, and roles and responsibilities
  • Process and Training: Increased training and education for the entire staff, and established a more formal process for denial reviews and appeals

Results

  • >95% coding accuracy rate achieved
  • 35% query rate improved by CDI staff
  • <24 hours CDI review performed within 24 hours of admission
  • 1,500+ uncoded charts coded
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