CSIWORKS

Why Provider Burnout Often Increases After EHR Go-Live The period immediately following an EHR go-live is one of the most critical yet one of the most misunderstood phases of an implementation. While leadership teams often anticipate a temporary learning curve, many are surprised when provider burnout intensifies in the weeks and months after launch. Productivity dips, documentation takes longer, inbox management becomes overwhelming, and providers report feeling frustrated, inefficient, or even less confident in their ability to deliver timely, high-quality patient care. Most organizations rely heavily on standard End User Training (EUTS) or vendor-led classes during implementation. These programs provide helpful baseline knowledge, but they are not designed to support

Clinician burnout isn’t just a wellness issue; it’s an operational and financial one. When providers leave due to frustration with technology or inefficient workflows, the impact extends far beyond morale.  Burnout disrupts revenue, strains patient care, and destabilizes entire care teams. Amid the many pressures health systems can’t control, one lever consistently delivers measurable results: better, more innovative EHR training. Research indicates that employee turnover is extremely costly. According to KLAS, clinician burnout can cost a health system anywhere from $56,000 for a single nurse to more than $1 million for a single physician, and even more for high-revenue specialties like orthopedics. When burnout is linked to dissatisfaction with EHRs, the financial ripple effect becomes even

When healthcare leaders think about EHR training, they often picture a classroom, a few manuals, and a trainer walking clinicians through button clicks. That outdated model no longer meets the complexity of today’s workflows or the urgency of addressing provider burnout.   According to KLAS Research, clinician turnover costs health systems anywhere from $56,000 for nurses to over $1 million per physician. The implications are clear: getting EHR wrong is expensive. Getting it right is transformative.   Misconception #1: “In-Person Training is Always More Effective” In-person learning has undeniable value. It offers hands-on engagement and direct connection with trainers. However, in today’s digital environment, effective