Change in itself can often create an atmosphere of excitement and optimism, but it can also too easily cause concern, or even skepticism. The commitments made and reinforced during a time of change should ensure end users have an easy transition with minimal impact on their current daily routines. These communications and actions can result in building trust and buy-in to the changes in motion. Legacy Support Services, during an EHR implementation process for healthcare organizations, can directly help ensure that current systems continue to be properly supported with little to no interruption of ongoing operations. This also sets the

CSI Companies has a long history of investing in various trade shows with the intent to connect with customers and industry leaders. Events like HIMSS25 and ViVE provided opportunities to network, discover new technologies, and showcase products and services. This year’s HIMSS event, held March 3rd – 6th in Las Vegas, was fairly similar to past years…with one exception: our approach to the show. CSI attended the show by shifting to a learning approach by seeking out client insights, capturing common challenges, and truly understanding if and how new technologies are addressing those challenges. A month after the event, it